In 2009, we embarked on a journey to revolutionise the digital landscape in Trinidad and Tobago. Along the way, we’ve unlocked new horizons, empowered countless citizens, and made significant contributions in support of the GoRTT’s Digital Transformation agenda.

Celebrating Our Digital Journey: 14 Years Of Innovation, Transformation, And Empowerment


2009 - 2010

Our inaugural year saw the launch of ttconnect self-service kiosks, expanding GovNeTT, our government’s electronic data network, and implementing the iHRIS platform for processing government payroll, making government services more accessible and efficient.

2010 - 2011

We introduced the ttconnect ID and opened the MTI Satellite Service Centre, while also making significant strides in supporting education, distributing the first batch of 17,300 school laptops.

2011 - 2012

We further strengthened our commitment to education by supporting the rollout of 17,400 laptops via the eCAL initiative, while contributing to the crafting of the National ICT Plan, smarTT

2012 - 2013

Notable this year was the launch of our toll-free number, making ttconnect more easily reachable, along with our contributions to notable national forums and symposiums.

2013 - 2014

We simplified the registration process for tertiary education with GATE eService ID, enhanced Pension Life Certificate Attestation services, and supported digital literacy for seniors with the ICT for Senior Program. Additionally, we led conversations about smart solutions at our ICT Business & Innovation Symposium and contributed to globally recognised reports by the World Economic Forum.

2014 - 2015

This year marked the launch of the transformative e-Tax Service, allowing citizens file taxes online. We also opened another ttconnect Service Centre, implemented a High Availability Solution for the ttconnect online portal, and continued the ICT for Seniors Program. We also supported the deployment of 2 new ICT Access Centres, and leveraged our expertise to aid key projects, including the Ministry of Finance’s Electronic Document Management System, as well as the deployment of a SharePoint solution for the Judiciary of Trinidad and Tobago. We participated in The Americas Competitiveness Forum (ACF) 2014, and supported TATT’s Commemoration of Girls in ICT Day.


2015 - 2016

We made e-tax filing more accessible with our ttconnect Express Buses and supported the Cipriani Labour College’s ICT operations. We partnered with the Ministry of Public Administration and Communications for Women and Girls in ICT during Public Service Week, and sponsored the World Economic Forum’s local launch of the Global Information Technology Report and the Global Competitiveness Report.

2016 - 2017

We implemented the ACH payment system, improving payment processing efficiency for our vendors, and crafted an ICT Strategic Roadmap for the Trinidad and Tobago Prison Service.

2017 - 2018

From launching ttGovChat and piloting the ePayment platform, GovPayTT, we further broadened our impact. We also provided technical, project management and procurement services for key
government projects,such as the implementation of an electronic funds transfer framework (Ministry of Trade and Industry alongside the Treasury), the creation of an online Music Technology Platform (MusicTT), the execution of unified communication through Skype for Business
(Ministry of National Security), reform of Government procurement through the deployment of an eProcurement solution (TSTT), and a commitment to the development and expansion of the Court Pay platform (Judiciary).

2018 - 2019

We launched the innovative Hackathon event, HackTT, supported TATT’s National Free Wi-Fi (TTWiFi) Initiative, and worked on upgrading GovNeTT Phase II. HackTT was the genesis of EmployTT, which would go on to be launched in 2021.

2019 - 2020

Our resilience shone through during the COVID-19 pandemic, officially launching GovPayTT, and implementing virtual collaboration solutions, and online services for the Ministry of Social Development and Family Services. We also participated in the Prime Minister’s Roadmap to Recovery Committee to develop Roadmap 2 Recovery (R2R) Plan.

2020 - 2021

We continued to innovate by launching EmployTT, and eAppointment. We collaborated on the implementation of TTravelPass (MNS), the Senior Citizens Pension Automated Process (MSDFS), and further supported online education with the procurement of 20,000 laptops and MiFi devices for students (MOE). We were also engaged by Ministry of Works and Transport (MOWT) for the development and implementation of an Online Motor Vehicle Registration System.

2021 - 2022

We introduced ttconnect’s LiveChat and ChatBot services and implemented Digital Signatures within iGovTT. We also piloted the software asset management inventory tool for deployment across GoRTT.

2022 - 2023

Our journey continues, with projects such as the Ministry of Digital Transformation’s Developers’ Hub, supporting the rollout of new ICT Access Centres, and much more.



Celebrate with us as we commemorate these significant milestones and look forward to a future filled with even greater digital achievements and innovations!


  • GovPayTT: Launched in 2019, has enabled over 200,000 online orders of government services, generating revenue of over $21 million.
  • EmployTT: Launched in 2020, has facilitated over 46,000 job applications for vacancies within the public sector.
  • eAppointment: Also debuted in 2020, has managed over 207,000 appointments for government services.
  • ttconnect Service Centres: Average over 6,000 interactions per month.
  • ttGovChat: Boosting customer service with over 25,000 interactions per month.
  • Life Certificate Exercise/Life and Registration Declaration: Completing, on average, 80 appointments per month on behalf of the Ministry of Social Development and Family Services.
  • GATE eService ID Registration: Successfully registering an average of 333 users monthly on behalf of the Ministry of Education.
  • TTBizLink Registrations: Has facilitated and average of 328 new registrations per month.
Embracing technology, enhancing lives, and connecting communities. iGovTT continues to make digital interactions easier and more accessible for all citizens.
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